News from askUS - October 25, 2023

Published:
October 25, 2023

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In This Issue:

  • Important Dates and Deadlines
  • Get Started Preparing for Spring 2024
  • Recent Signature Desk Request Form Enhancements
  • New Version of Form I-9 Now in Effect
  • askUS Transitions to a New ServiceNow Experience in December
  • You asked US! – Answers to Common Questions
  • Training Opportunities – Self-Paced or Instructor-Led
  • Payroll Services Launches New Email Address for Spanish-Speaking Employees
  • askUS Release Notes

Important Dates and Deadlines

Thursday, November 2 at 3 p.m. – Semi-Monthly Mass Advance of Hourly Time for October 16-31.

Wednesday, November 8 at noon – CSU Transaction Processing Deadline for the Monthly Mass EAJ/Term Process, which runs Friday, November 10.

Thursday, November 16 at 3 p.m. – Semi-Monthly Mass Advance of Hourly Time for November 1-15.

Monday, November 20 – Prior Period Mass Advance of Time for the July 2023 time-entry lock on November30.

Monday, November 27 – Mass End Employment Date Extension Process submission window opens for Spring 2024.

Monday, November 27 – NTT Faculty Mass Transaction Process submission window opens for Spring 2024.

View all upcoming mass process dates and deadlines


Get Started Preparing for Spring 2024

The Preparing for Spring 2024 webpage is now available. The page contains important dates and resources to assist departments in preparing for HR processing in support of the upcoming spring semester. Topics covered include mass processes, academic and student employment, onboarding, reporting, and training.

Mass Processing for Spring 2024


Recent Signature Desk Request Form Enhancements

Recently, the Signature Desk request forms process received enhancements to improve the campus experience of requesting service. Enhancements include transitioning request forms to DocuSign and updated guidance for the creation of academic units. To learn more, continue reading Recent Signature Desk Request Form Enhancements


New Version of Form I-9 Now in Effect

On Aug. 1, 2023, U.S. Citizenship and Immigration Services (USCIS) published a revised version of the Form I-9. Workday received the updated form on October 20. Any in-progress Form I-9s started before October 20 must be completed by Friday, October 27. For more information, continue reading New Version of Form I-9 goes into effect on October 20.


askUS Transitions to a New ServiceNow Experience in December

This December, askUS Support, including the existing askUS Knowledge Base, will transition to ServiceNow. The move will provide campus with new web-based tools for submitting and viewing open requests for assistance. The new askUS Knowledge Base will offer users improved search capabilities and the option to browse articles by category. Look for more communications and details as the transition date nears.


You asked US! – Answers to Common Questions

How to help the askUS Support Team research your issue

The askUS Support team always strives to provide the best answers to your questions about using UT's HR/Payroll and Financial systems. Sometimes, providing the best answer means taking the time to thoroughly research and test solutions before getting back to you with an answer. To learn how you can assist the support team in this process, continue reading How to help the askUS Support Team research your issue.

How do I process a student worker who is leaving to accept another student job in a different department?

When a student worker has a currently active job and takes another student job, two questions will determine your course of action. To learn more, continue reading How to process Student Workers who change departments.

Which Signatures Do I Need for Signature Desk Request Forms?

Each Signature Desk request form requires a valid signature to maintain oversight of the process. To find which signature is valid for a form, check the instructions in the PowerForm Signer Information section when you begin your request. To learn more, continue reading Which Signatures Do I Need for Signature Desk Request Forms?

You can find answers to many more frequently asked questions in the askUS Knowledge Base. Need help searching? Check out these handy askUS Search Tips.


Training Opportunities – Self-Paced or Instructor-Led

askUS Self-Paced Learning allows users to access training at their own pace and convenience.

Virtual Instructor-Led Training (ILT) courses are held via Zoom and require registration through UTLearn.

Visit the Upcoming Instructor-Led Training (ILT) events list for a complete schedule of available ILT courses.


Payroll Services Launches New Email Address for Spanish-Speaking Employees

To better serve the university's Spanish-speaking employees, Payroll Services has created a new email address that will be monitored and replied to by fluent Spanish-speaking Payroll personnel. We want to ensure that those employees who predominately communicate in Spanish can get thorough and knowledgeable information and assistance in a manner that they can fully understand. This new email address is payroll.espanol@austin.utexas.edu


askUS Release Notes

The weekly askUS Release Notes email provides information about improvements, fixes, known issues, and guidance for UT's HR/Payroll and Financial systems. Subscribe to receive release notes via email.


 

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