About

This website is maintained by the askUS Support Team of eBITS to provide support and training for users of UT's HR/Payroll and Financial systems.

About askUS

The askUS Support Team provides support to the UT community for both the University's HR/Payroll system (Workday) and Financial systems including DEFINE and FRMS. Need help? Just askUS! Contact askUS Support.

askUS Support is part of the Engagement & Experience division of Enterprise Technology at The University of Texas at Austin.

For Updates about Systems Supported by askUS

askUS Release Notes– Published weekly on Fridays, askUS Release Notes includes information on recent improvements (enhancements), bug fixes, and training. Release Notes are posted to the Release Notes page. You can also subscribe to receive release notes via email. Workday posts release notes on Wednesdays and Fridays.

News from askUS – The newsletter, published biweekly on Wednesdays, shares news and information, including upcoming events, training, reminders, and tips useful to users of UT's HR/Payroll and Financial systems. The newsletter can be read online, on the Newsletter page. You can also subscribe to receive the newsletter via email.

 

Need Help?

Search frequently asked questions in the askUS Knowledge Base.

Contact askUS Support

Online: askUS ServiceNow

Email: askUS@austin.utexas.edu
Hours: 8 a.m. - 5 p.m., M-F
Phone: 512-471-8802
Hours: 9 a.m. - 4 p.m., M-F

Events and Important Dates

Event Status
Scheduled
Monday July 14, 2025 - Wednesday September 3, 2025, All day
Event Status
Scheduled
Tuesday August 5, 2025, 1:00 pm - Wednesday August 6, 2025, 2:30 pm
Virtual via Zoom Technology
Event Status
Scheduled
Wednesday August 6, 2025, 12:00 pm
Event Status
Scheduled
Friday August 8, 2025, All day
Event Status
Scheduled
Tuesday August 12, 2025, 1:00 pm - Wednesday August 13, 2025, 2:30 pm
Virtual via Zoom Technology
Event Status
Scheduled
Friday August 22, 2025, All day
Event Status
Scheduled
Wednesday August 27, 2025, 12:00 pm
Event Status
Scheduled
Friday August 29, 2025, All day
Event Status
Scheduled
Wednesday September 3, 2025, 12:00 pm
Event Status
Scheduled
Friday September 5, 2025, All day
View all Events