askUS Service Portal Issues
We are actively investigating customer reported errors when attempting to access the askUS Service Portal. Until the issue is resolved, please contact askUS via email askUS@austin.utexas.edu.
More information

Contact

Need Help?

Search frequently asked questions in the askUS knowledge base.

Contact askUS Support

Email: askUS@austin.utexas.edu
Email Hours: 8 a.m. - 5 p.m., M-F

Phone: 512-471-8802
Phone Hours: 9 a.m. - 4 p.m., M-F

askUS Support Contact Form

 

The Workday HR/Payroll system is a program of Enterprise Business IT Solutions (eBITS). Learn more at eBITS.utexas.edu

eBITS Leadership

Heather Hanna Interim Executive Director for eBITS
Director of Enterprise Business Solutions
hhanna@austin.utexas.edu
Juan Ortiz Director of Enterprise Technical Solutions juan.ortiz@mail.utexas.edu
Mark Jacaman Director of Enterprise Customer Services mark.jacaman@austin.utexas.edu