In This Issue:
- Important Dates and Deadlines
- askUS ServiceNow is Live!
- Total Rewards Statements Available in Workday
- Launching Performance Reviews for Employees with Multiple Jobs
- You asked the US! – Answers to Common Questions
- Training Opportunities – Self-Paced or Instructor-Led
- askUS Release Notes
Important Dates and Deadlines
Friday, February 2 at 3 p.m. – Semi-Monthly Mass Advance of Hourly Time for January 16-31.
Wednesday, February 7 at noon – CSU Transaction Processing Deadline for the Monthly Mass EAJ/Term Process, which runs Friday, February 9.
Monday, February 19 at 3 p.m. – Semi-Monthly Mass Advance of Hourly Time for February 1-15.
Thursday, February 22 – Prior Period Mass Advance of Time for the October 2023 time-entry lock on February 29.
View all upcoming mass process dates and deadlines.
askUS ServiceNow is Live!
On January 25, askUS support transitioned to ServiceNow. Visit askUS ServiceNow to search the askUS Knowledge Base or submit a request for help. Of course, you can still contact askUS Support via askUS@austin.utexas.edu whenever you need assistance. If you need assistance, converting existing askUS Knowledge Base links to their new format, continue reading askUS ServiceNow Provides a Convenient Service Experience.
Total Rewards Statements Available in Workday
New to Workday, the Total Rewards Statement summarizes employees’ direct and indirect compensation from the University, including compensation paid directly to the employee and benefits paid for by the University. To learn more, continue reading What is the Total Rewards Statement?
Launching Performance Reviews for Employees with Multiple Jobs
As we near performance appraisal season, remember that performance reviews are worker-based and not position-based, which can affect their routing in Workday. When a performance review routes to the HR Partner role, it will route to the HR Partners of all an employee's jobs. Similarly, when it routes to the Manager, it will route to Managers of all the employee's jobs. To learn how to avoid confusion, continue reading Avoid Confusion when Launching Performance Reviews for Employees with Multiple Jobs.
You asked US! – Answers to Common Questions
How do I track my askUS tickets in ServiceNow?
To assist campus with the transition to askUS ServiceNow, we've created a short video to demonstrate how to view your open tickets as part of our ongoing askUS Answers! series of quick video tips.
Looking for some quick answers to your questions about DEFINE, FRMS, or UT Market?
The askUS Support team created these resources based on the most frequently asked questions received from across campus.
- Troubleshooting Your Desks and Views in DEFINE
- Finding answers to some common FRMS questions
- Answers to Common UT Market Questions
Why is my work location set to the Capitol building in my state?
For remote workers, to preserve privacy, Workday defaults to the address of the Capitol building of the state where the worker resides as their primary work location. If desired, you can add an Alternative Work Locationusing the Edit Personal Information - Workday Instructional Guide (WIG).
You can find answers to many more frequently asked questions in the askUS Knowledge Base.
Training Opportunities – Self-Paced or Instructor-Led
askUS Self-Paced Learning allows users to access training at their own pace and convenience.
Virtual Instructor-Led Training (ILT) courses are held via Zoom and require registration through UTLearn.
- February 6-7 – Workday Hire and Onboarding
- February 13 – Workday Costing (Advanced)
- February 14 – Workday Job Costing Tool
- February 20-21 – Workday Multiple Jobs/Additional Work
- February 26-27 – Workday Hire and Onboarding
Visit the Upcoming Instructor-Led Training (ILT) events list for a complete schedule of available ILT courses.
askUS Release Notes
The weekly askUS Release Notes email provides information about improvements, fixes, known issues, and guidance for UT's HR/Payroll and Financial systems. Subscribe to receive release notes via email.