Latest News

Transfer Current Workers for a Smooth Transition

July 10, 2024
In Workday, when a current worker will finish a job one day and then begin a new job the following day, for example, when a worker’s current job ends on 10/31, and their new job begins on 11/1, using the Job Change Transfer process is the best option for a smooth transition between jobs.

Which Signatures Do I Need for Signature Desk Request Forms?

May 24, 2021
The Signature Desk team in askUS Support handles a variety of *DEFINE and Electronic Office Management System (EOM) requests, including unit code creation, updates of the EOM office manager, and Department System updates. Anyone requiring these services should submit a Signature Desk request form.

How to help the askUS Support Team research your issue

March 1, 2021
The askUS Support team always strives to provide the best answers to your questions about using UT's HR/Payroll and Financial systems. Sometimes providing the best answer to your question means taking the time to thoroughly research and test solutions before getting back to you with an answer.

Common Issues that Require HRSC or Payroll Services to Resolve

Jan. 4, 2021
While askUS Support is always ready to assist with all your HR/Payroll and Financial systems questions, there are some issues that must be handled by the specialists in the Human Resource Service Center (HRSC) or Payroll Services office. In these cases, you can save yourself time by contacting HRSC or Payroll services directly for assistance

Common Issues to Avoid when Processing a Payout

Nov. 9, 2020
While several issues might prevent you from processing a Payout at Termination or when a worker loses leave eligibility, these are the most common and the easiest to avoid once you know what they are

Troubleshooting Direct Deposit Setup in Workday

Oct. 26, 2020
Updated on October 26, 2021 – Direct deposit in Workday is a convenient and popular option for workers to receive their paycheck, but new workers occasionally run into issues while setting up direct deposit. To help troubleshoot direct deposit issues, we have gathered some common issues workers encounter along with suggested solutions

Time to Transfer or Time to Add Job?

Sept. 25, 2020
Test your knowledge: You have a staff worker you want to bring on for a part-time job from 10/1 to 1/15. The worker currently has a separate, active part-time staff job with another department that goes from 9/1 to 10/5. You have confirmed with the worker that the 10/5 end date on their active job is correct. Should you use the Change Job - Transfer process or the Add an Additional Job process to get your department’s job in place

Adding International Remote Locations in Workday

Sept. 14, 2020
New international remote locations are now available in Workday.  International locations are now captured via the work location fields in Workday and tracked on the worker’s job or position

Save Time When Entering Your Time

July 17, 2020
Did you know you can fill out your timesheets an entire week at a time without entering individual time blocks? For both salaried and hourly workers, the Quick Add feature allows you to enter a week at a time with more flexibility if your schedule changes or you would like to use different time types during the same week, such as Hours Worked and Sick.