News from askUS - March 3, 2021

In This Issue:

  • Important Dates and Deadlines
  • Workday Spring Update Coming Saturday, March 13
  • Survey – Provide Feedback on Major Projects and Enhancements
  • Coming Soon – askUS Financial Learning Series
  • Answers to Common Questions Recently Received by askUS Support
  • Training Opportunities – Self-Paced or Instructor-Led
  • askUS Release Notes

Important Dates and Deadlines

Wednesday, March 3, 2021, at noon – CSU Transaction Processing Deadline for the March Monthly Mass End Additional Job / Termination Process.

Friday, March 5, 2021, at noon – Monthly Mass End Additional Job / Termination Process runs for March.

Friday, March 5, 2021 – February 2021 Close (Accounting).

Saturday, March 13, 2021, Midnight-Noon – Workday Spring Update (Workday 2021 R1). Workday will be unavailable during the update period. 

Wednesday, March 17, 2021, at 3 p.m. – Semi-Monthly Mass Advance of Hourly Time for the 3/1/21 - 3/15/21 time period.


Workday Spring Update Coming Saturday, March 13

On Saturday, March 13, 2021, Workday, Inc. will implement their spring update. The update window may last up to twelve hours, from midnight to noon on March 13. We are encouraging everyone to delay accessing Workday until after the update is complete. For more information about the update window, continue reading Planned Downtime for Workday Spring Update on March 13. For a preview of changes coming in the Workday Spring Update, check out What's New in Workday?


Survey – Provide Feedback on Major Projects and Enhancements

The Spring 2021 Feedback Survey on HR/Payroll and Financial Systems is open to those who would like to participate. We are extending the survey, which will remain open until Wednesday, March 10, at 5 p.m., to allow those affected by the winter storms more time to participate. The purpose of the survey is to allow the UT community to provide input on major projects and enhancements under consideration for Spring 2021. Survey responses will help identify which projects are most important and provide the greatest positive impact. 

Spring Roadmap Rescheduled due to Winter Storms

eBITS is rescheduling the start of the Spring 2021 Roadmap from April 1 to May 1 in order to complete projects delayed by the recent university closure and give our teams more time to incorporate feedback from the UT community into their spring planning. The roadmap will run from May 1-September 30. For more information, visit the eBITS Roadmap webpage.


Coming Soon – askUS Financial Learning Series

The askUS Training team is reimagining Financials systems training by creating a new Financial Learning Series for UT Financials systems. Each lesson in the series will focus on a single topic or core concept. The first nine lessons combine to form the UT Financial Fundamentals course allowing Financial systems learners to view individual lessons or complete the full course for credit at their own pace and convenience. The askUS Training team will begin releasing lessons in late March. To learn more and see a list of lessons, continue reading Coming Soon - askUS Financial Learning Series.

Advanced ILT for Financial Systems

While the UT Financials Fundamentals course focuses on new or review learners, askUS Training is also developing new Instructor Led-Training (ILT) for advanced DEFINE and FRMS users. Look for details in future issues of New from askUS.


Answers to Common Questions Recently Received by askUS Support

Is there a resource to help workers in my office whose time entry is affected by the winter storm? 

Any employee needing help understanding how they should enter their time for the period of the university's inclement weather closure (from 4 p.m. on Sunday, February 14, to 8 a.m. on Wednesday, February 24) can refer to Inclement Weather and Timekeeping February 14-24, 2021 on the HR website. The guidance covers seven separate time entry scenarios.

I reported an issue with a document now being researched by askUS Support. Can I delete it and start over?

We understand that your work does not stop just because you need to reach out to askUS Support for assistance. However, we ask that you not continue, cancel, or alter processes, transactions, or documents related to an issue being researched without first contacting askUS Support. To learn more, continue reading How to help the askUS Support Team research your issue.

Can I give a user access to an authorization (admin) view in Electronic Office Management?

Only an electronic office manager or delegate can assign a user to a desk linked to an authorization (admin) view. If you are an EOM manager or delegate, you can learn how to grant access by referring to the entry Give Users Access Authorization (Admin) Views in the Electronic Office Manager (EOM) in the askUS Knowledge Base.

You can find answers to many more frequently asked questions in the askUS Knowledge Base. Need help searching? Check out these handy askUS Search Tips!


Training Opportunities – Self-Paced or Instructor-Led

askUS Self-Paced Learning allows users to engage in training lessons and exercises at their own pace and convenience. Current offerings include Workday Fundamentals and Workday for Security Partners.

Virtual Instructor-Led Training (ILT) courses are held via Zoom and require registration via UTLearn.

Anyone registered for a course canceled due to the winter storm was automatically re-registered for the make-up course. 

View the complete ILT schedule


askUS Release Notes

The weekly askUS Release Notes email provides information about improvements, fixes, known issues, and guidance for UT's HR/Payroll and Financial systems. Subscribe to receive release notes via email. Unsure how to subscribe? Check out our quick how-to guide.

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March 2, 2021