Latest News

askUS Transitions to ServiceNow on January 25

Jan. 23, 2024
After hours, on Thursday, January 25, askUS Support and the askUS Knowledge Base will transition to a new home on askUS ServiceNow.

How to help the askUS Support Team research your issue

March 1, 2021
The askUS Support team always strives to provide the best answers to your questions about using UT's HR/Payroll and Financial systems. Sometimes providing the best answer to your question means taking the time to thoroughly research and test solutions before getting back to you with an answer.

askUS Newsletter - October 14, 2020

Oct. 13, 2020
In this issue: Important Dates and Deadlines / Upcoming Advanced EOM Training Sessions / Where to Find the Financial Reports You Need / Answers to Common Questions Recently Received by askUS Support / Training Opportunities – Self-Paced or Instructor-Led / askUS Release Notes  

Time to Transfer or Time to Add Job?

Sept. 25, 2020
Test your knowledge: You have a staff worker you want to bring on for a part-time job from 10/1 to 1/15. The worker currently has a separate, active part-time staff job with another department that goes from 9/1 to 10/5. You have confirmed with the worker that the 10/5 end date on their active job is correct. Should you use the Change Job - Transfer process or the Add an Additional Job process to get your department’s job in place

askUS Newsletter - September 2, 2020

Sept. 1, 2020
In This Issue: Important Dates and Deadlines / Workday Fall Update Set for Saturday, September 12 / New Cybersecurity Training Requirements for Contactors / Answers to Common Questions Recently Received by askUS Support / Fall Mass Processing Success and Follow-up / Training Opportunities – Self-Paced or Instructor-Led / askUS Release Notes

askUS Newsletter – May 14, 2020

May 13, 2020
In This Issue: Important Dates and Deadlines / Recent Updates to the Allocation Details Website / NEW! Workday Fundamentals Self-Paced Learning / Answers to Common Questions Recently Received by askUS Support / How Benefits Updates Will Affect Workday Users / Reminder – Student Mass End Employment Date Extension Process / Workday Recruiting Hub Feature Now Available / Upcoming Workday Training Via Zoom / askUS Release Notes