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Recently, the Signature Desk request forms process received enhancements to improve the campus experience of requesting service.

The askUS Support team compiled a list of some of the most common questions we receive from users of UT Market, along with where to find the answers in the askUS Knowledge Base.

Electronic desks and views determine which types of financial documents you can see and work on in DEFINE. Not having the correct desk/view permissions set can prevent you from accessing documents and getting your work done. To help you troubleshoot access to DEFINE screens, we have gathered a few of the most common issues below and how to solve them using information available in the askUS Knowledge Base.

We’ve compiled a quick list of some common errors and questions users may encounter when processing documents in FRMS and how to solve them. Users can solve many issues quickly on their own by searching for FRMS in the askUS Knowledge Base.

The Signature Desk team in askUS Support handles a variety of *DEFINE and Electronic Office Management System (EOM) requests, including unit code creation, updates of the EOM office manager, and Department System updates. Anyone requiring these services should submit a Signature Desk request form.

Whether you are new to Electronic Office Management (EOM) or just need a refresher, these resources can help you work efficiently and effectively in your role as an EOM manager or delegate.