Latest News

Recent Signature Desk Request Form Enhancements

Oct. 20, 2023
Recently, the Signature Desk request forms process received enhancements to improve the campus experience of requesting service.

Answers to Common UT Market Questions

June 21, 2023
The askUS Support team compiled a list of some of the most common questions we receive from users of UT Market, along with where to find the answers in the askUS Knowledge Base.

Troubleshooting Your Desks and Views in DEFINE

May 26, 2023
Electronic desks and views determine which types of financial documents you can see and work on in DEFINE. Not having the correct desk/view permissions set can prevent you from accessing documents and getting your work done. To help you troubleshoot access to DEFINE screens, we have gathered a few of the most common issues below and how to solve them using information available in the askUS Knowledge Base.

Finding answers to some common FRMS questions

April 21, 2023
We’ve compiled a quick list of some common errors and questions users may encounter when processing documents in FRMS and how to solve them. Users can solve many issues quickly on their own by searching for FRMS in the askUS Knowledge Base.

Which Signatures Do I Need for Signature Desk Request Forms?

May 24, 2021
The Signature Desk team in askUS Support handles a variety of *DEFINE and Electronic Office Management System (EOM) requests, including unit code creation, updates of the EOM office manager, and Department System updates. Anyone requiring these services should submit a Signature Desk request form.

Quick Resources for EOM Managers and Delegates

March 15, 2021
Whether you are new to Electronic Office Management (EOM) or just need a refresher, these resources can help you work efficiently and effectively in your role as an EOM manager or delegate.