askUS Transitions to a New Service Now Experience in December

October 20, 2023

This December, askUS Support, including the existing askUS Knowledge Base, will transition to Service Now. The move will provide campus with new web-based tools for submitting and viewing open requests for assistance. The new askUS Knowledge Base will offer users improved search capabilities and the option to browse articles by category. Look for more communications and details on the transition as we move towards.

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