Website Update Improves Tuition Payment Experience

Published:
August 3, 2021

Recent updates to the My Tuition Bill website focused on improving the tuition payment experience for UT students by streamlining the tuition payment process. Relying on user experience (UX) research, including surveys, testing, and interviews involving UT staff, students, and parents, allowed the updated site to add new tools to assist students in managing their tuition payments while providing a simpler, mobile-friendly interface. eBITS completed the new My Tuition Bill website to support recommendations by the Tuition Payment Deadline and Funds Flow (TPFF) Working Group, which included stakeholders from across the UT community. Other items on the eBITS Roadmap, including the new Financial Responsibility Statement (FRS) and numerous changes to Student Financial Systems, were also made in support of the working group’s recommendations.

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