Rescind Request Matrix

When to Rescind

In Workday, any completed transaction that requires an edit or correction may require special handling by the Workday Operational Support Team, however, many transactions can still be fixed by CSUs. Use the matrix below to help determine if a transaction requires a rescind or can be fixed by taking additional action in Workday. For more information about the rescind process, please view the Rescind Transaction Guidance.

No Rescind Required

CSUs Can Fix By Taking Additional Action in Workday

Transaction Type  Action Required by CSU Additional Notes for CSU 
New Hire or Add Additional Job
  • Correct job attributes

Initiate a Start Job Change with an effective date the same date as the position start date. The starting point will determine the type of Change Job seen: Data Change, Transfer, or Lateral Move (Non-Tenure Track Faculty). For more information, view the Change Job WPO.

Note: If the effective date of the original Hire or Add Additional Job staffing event is future dated, you must wait until the effective date is reached to initiate a Start Job Change.

  • For an attribute change, enter the corrected attribute
New Hire or Add Additional Job
  • No Call/Never Worked

Refer to the No Call/Never Worked Workday Instructional Guide (WIG).

Note: only two situations will require a rescind:

  • The worker’s start date is in the future. 
  • The worker needs a different job with a start date earlier than the start date of the No Call/Never Worked job. 
  • For additional assistance, contact askUS
Contract Contingent Worker
  • Correct job attributes

Initiate a Start Job Change with an effective date the same date as the position start date.  The starting point will determine the type of Change Job seen: Data Change, Transfer, or Lateral Move (Non-Tenure Track Faculty). For more information, view the Change Job WPO.

Note: If the effective date of the original Contract Contingent Worker staffing event is future dated, you must wait until the effective date is reached to initiate a Start Job Change.

  • For an attribute change, enter the corrected attribute

Contract Contingent Worker

  • No Call/Never Worked

Refer to the No Call/Never Worked Workday Instructional Guide (WIG).

Note: only two situations will require a rescind:

  • The worker’s start date is in the future. 
  • The worker needs a different job with a start date earlier than the start date of the No Call/Never Worked job. 
  • For additional assistance, contact askUS

Compensation Change
  • Correct compensation amount
  • Correct compensation end date
Initiate Request Compensation Change
  • Select the “Correction” reason
Costing Allocation Change
  • Correct Costing Allocation
Cost Center Manager to Initiate Assign Costing Allocations in Workday – Refer to Assign Costing Allocations as a Stand-Alone Process  
Change Org Assignments
  • Correct Funded by Organization
Initiate Change Org Assignments task in Workday 
  • Use the next possible effective date including the correct funded by orgs
Update Academic Appointment  (as part of Change Job process)
  • Update Academic Appointment attributes
Initiate Update Academic Appointment task in Workday
  • Indicate the applicable reason
  • Use comments to explain change
Change Job
  • Change Job – Update any Attribute
  • Rescind Change Job (No Longer Need Change Job)

For an attribute change of Change Job: Initiate another Start Job Change process in Workday with an effective date equal to the original effective date. The starting point will determine the type of Change Job seen: Data Change, Transfer, or Lateral Move (Non-Tenure Track Faculty). For more information, view the Change Job WPO.

Note: If the effective date of the original Contract Contingent Worker staffing event is future dated, you must wait until the effective date is reached to initiate a Start Job Change.

  • For an attribute change, enter the corrected attribute
  • Enter the details that were true prior to the Change Job that you want to remove
Compensation Adjustment or One-Time Payment
  • Increase Amount
Initiate Request Compensation Change or Request One-Time Payment in Workday  
Request/Return from Leave**
  • Change Request Leave Date
  • Change Return from Leave Date
Correct or Cancel Absence – Refer to Correct or Cancel Absence – Time Off on Behalf of Employee  

**For Faculty Leave of Absences/Unpaid Time Off, Academic Personnel Services will submit the rescind request form.  

Rescind Required

CSU Submits Rescind Form to Operational Support

For questions on completing the rescind request, please contact the askUS Support at askus@austin.utexas.edu. For Faculty leave/time off transactions, contact Academic Personnel Services at evpp-aps@utexas.edu.

In each case below, when an approved rescind form is received, Operational Support will investigate and perform the rescind if it is deemed necessary and possible. (There are times when performing a rescind is not possible due to additional factors.) An Operational Support team member may contact you for additional information.

To request a rescind, you will need to complete and submit the appropriate Request for a Rescind of Completed Transaction form linked below.

For assistance getting started with DocuSign, refer to the Operational Support (OPS) DocuSign Guidance.

Request Description Request Method
Use this form to request a rescind of all worker types successfully completed Workday transaction. All Worker Types - Request for a Rescind of Completed Transaction (Box Document)
Use this DocuSign form to request a rescind of an hourly worker’s successfully completed Workday transaction. NEWHourly - Request for a Rescind of a Completed Transaction (DocuSign)
Use this DocuSign form to request a rescind of a salary worker’s successfully completed Workday transaction. NEWSalary - Request for a Rescind of a Completed Transaction (DocuSign)
Use this DocuSign form to request a rescind of a no-pay worker’s successfully completed Workday transaction. NEWNo-Pay - Request for a Rescind of a Completed Transaction (DocuSign)

askUS Tip – Having trouble finding a worker's position ID? askUS can help! See the entry, How do I find a Position ID number for a worker in Workday?

Transaction Type  Action Required by CSU Additional Notes for CSU once Transaction is Rescinded
New Hire or Add Additional Job
  • Effective Date Incorrect*
  • Future Job No Longer Needed

Request a rescind, by submitting the appropriate Request for a Rescind of Completed Transaction form.

  • Receive confirmation the transaction was rescinded
  • Re-enter transaction (if needed)
  • Attach Rescind Form to the business process in Workday, as applicable
  • Create/supersede PAR (if needed)
Contract Contingent Worker
  • Effective Date Incorrect
  • Future Contract No Longer Needed

Request a rescind, by submitting the appropriate Request for a Rescind of Completed Transaction form.

  • Receive confirmation the transaction was rescinded
  • Re-enter transaction (if needed)
  • Attach Rescind Form to the business process in Workday
Change Job or Change Contingent Worker Details
  • Effective Date Incorrect

Request a rescind, by submitting the appropriate Request for a Rescind of Completed Transaction form.

  • Receive confirmation the transaction was rescinded
  • Re-enter transaction (if needed)
  • Attach Rescind Form to the business process in Workday
Request/Return from Leave**
  • Employee No Longer Going on Leave
  • Employee Did Not Return from Leave

Request a rescind, by submitting the appropriate Request for a Rescind of Completed Transaction form.

 
Compensation Adjustment or One-Time Payment
  • Reduce Amount
  • Compensation Adjustment or One-Time Payment (No Longer Need to Pay)
  • Effective Date Incorrect

Request a rescind, by submitting the appropriate Request for a Rescind of Completed Transaction form.

  • Receive confirmation the transaction was rescinded
  • Re-enter transaction (if needed)
  • Attach Rescind Form to the business process in Workday
Termination or End Additional Job or End Contingent Worker Contract
  • Correct Effective Date
  • Rescind Process (No Longer Needed)

 

Request a rescind, by submitting the appropriate Request for a Rescind of Completed Transaction form.

  • Receive confirmation the transaction was rescinded
  • Re-enter transaction (if needed)
  • Attach Rescind Form to the business process in Workday

*For non-benefits eligible, hourly employees, correcting a start date on a hire event is not required as long as it is within 14 days of start date and related onboarding information reflects the true first day of work. 

**For Faculty Leave of Absences/Unpaid Time Off, Academic Personnel Services will submit the rescind request form.