Latest News

News from askUS - September 29, 2021

Sept. 28, 2021
In This Issue: Important Dates and Deadlines / Recent Update to UT Market and Point Plus Supports the Return to Campus / FRMS Support for Microsoft’s Internet Explorer Ending / Workday Mobile App Support for iOS 15 Coming in October / Answers to Common Questions Recently Received by askUS Support / Document Solutions Receives USPS Certification / Training Opportunities – Self-Paced or Instructor-Led / askUS Release Notes

Financial Reporting Resources To Save and Share

Sept. 22, 2021
To assist those in financial roles across campus find the reports they need, here are the top 3 financial reporting resources to save and share.

News from askUS - September 15, 2021

Sept. 14, 2021
In This Issue: Important Dates and Deadlines / What’s New in the Workday Fall Update? / Recent Workday Updates / Financial Reporting Resources To Save and Share / Answers to Common Questions Recently Received by askUS Support / Training Opportunities – Self-Paced or Instructor-Led / askUS Release Notes

News from askUS - September 1, 2021

Aug. 31, 2021
In This Issue: Important Dates and Deadlines / Workday Fall Update Coming Saturday, September 11 / Recent Updates to FRMS / Calling askUS? Learn what to expect / Answers to Common Questions Recently Received by askUS Support / ICYMI – Resources for Fiscal Year-End and Fall Start-Up / Training Opportunities – Self-Paced or Instructor-Led / askUS Release Notes

Troubleshooting Object Code Issues

Aug. 27, 2021

Object codes are four-digit codes assigned to account transactions for reporting purposes. When an issue or an error involving object codes comes up, searching the askUS Knowledge Base for the error or issue is a good first step and often provides the answer that allows your work to move forward. Below are some examples of common issues involving object codes and how to troubleshoot them. 

Onboarding Gotchas that can Trip-up Future-dated Hires

Aug. 26, 2021
While new workers can complete many onboarding tasks before their start date, two common tasks depend on the worker’s actual start date. Be sure to communicate this to new workers with future-dated hires so they don’t get tripped up by date-related issues.

Avoiding the Duplicate Pre-Hire Trap

Aug. 25, 2021
When hiring, you must select whether to use an existing pre-hire record (for someone already in Workday) or create a new pre-hire (for someone who has never been in Workday). When confronted with this choice, some people will unintentionally create duplicate pre-hire records. If you input the name or EID to search for an existing pre-hire and do not find an existing record right away, you might assume the person is NOT in Workday. This is a trap!

News from askUS - August 18, 2021

Aug. 17, 2021
In This Issue: Important Dates and Deadlines / Resources for Fiscal Year-End and Fall Start-Up / Financial Training Updates / Flexible Work Arrangement (FWA) Documents in Workday / Time Entry Locks Removed from Payroll Deadlines in Workday / Answers to Common Questions Recently Received by askUS Support / Database Maintenance Planned for Sunday, August 29 / Training Opportunities – Self-Paced or Instructor-Led / askUS Release Notes

News from askUS – August 4, 2021

Aug. 3, 2021
In This Issue: Important Dates and Deadlines / Resources to Help Prepare for Fall 2021 / Fiscal Year-End Resources in the askUS Knowledge Base / NEW – Financial Fundamentals Self-Paced Learning / Answers to Common Questions Recently Received by askUS Support / Website Update Improves Tuition Payment Experience / ICYMI – Avoid potential issues by using Change Job to extend positions / Training Opportunities – Self-Paced or Instructor-Led / askUS Release Notes

Website Update Improves Tuition Payment Experience

Aug. 3, 2021
Recent updates to the My Tuition Bill website focused on improving the tuition payment experience for UT students by streamlining the tuition payment process.