Latest News

News from askUS - October 25, 2023

Oct. 25, 2023
In This Issue: Important Dates and Deadlines / Get Started Preparing for Spring 2024 / Recent Signature Desk Request Form Enhancements / New Version of Form I-9 Now in Effect / askUS Transitions to a New ServiceNow Experience in December / You asked US! – Answers to Common Questions / Training Opportunities – Self-Paced or Instructor-Led / Payroll Services Launches New Email Address for Spanish-Speaking Employees / askUS Release Notes

Recent Signature Desk Request Form Enhancements

Oct. 20, 2023
Recently, the Signature Desk request forms process received enhancements to improve the campus experience of requesting service.

askUS Transitions to a New Service Now Experience in December

Oct. 20, 2023
This December, askUS Support, including the existing askUS Knowledge Base, will transition to Service Now. The move will provide campus with new web-based tools for submitting and viewing open requests for assistance. The new askUS Knowledge Base will offer users improved search capabilities and the option to browse articles by category. Look for more communications and details on the transition as we move towards.

New Version of Form I-9 goes into effect on October 20

Oct. 18, 2023
On Aug. 1, 2023, U.S. Citizenship and Immigration Services (USCIS) published a revised version of the Form I-9. Workday will receive the new version on October 20, 2023. On this date, all newly initiated Complete Form I-9s will be processed on this new version. Any in-progress Form I-9s started before October 20 must be completed by Friday, October 27.

News from askUS - September 27, 2023

Sept. 26, 2023
In This Issue: Important Dates and Deadlines / What's New in Workday? / Commuter Subsidy Program Mass Process / ICYMI – Terminology Talk Series / AFM Training Resources Update / You asked US! – Answers to Common Questions / Training Opportunities – Self-Paced or Instructor-Led / Changes to Duo Multi-Factor Authentication / askUS Release Notes

Getting to Workday with fewer clicks

Sept. 11, 2023
To make it easier for users to get to Workday, we are retiring the Log in to Workday webpage on the Workday@UT website. Login links on the website will now go directly to Workday, removing the necessity to click twice to get to the UT login screen for Workday

News from askUS - August 30, 2023

Aug. 30, 2023
In This Issue: Important Dates and Deadlines / Workday Fall Update set for September 9 / Fiscal Year-End and Fall Prep Resources / Streamlined Approvals for One-Time Payments in Workday / Recent Form I-9 Documentation Updates / You asked US! – Answers to Common Questions / Training Opportunities – Self-Paced or Instructor-Led / askUS Release Notes

Planned Downtime for Workday Fall Update on September 9

Aug. 25, 2023
On Saturday, September 9, 2023, Workday, Inc. will implement their spring update (Workday 2023 R2). During the update, Workday may be unavailable, slow, or unresponsive. Due to these potential issues, we encourage everyone to delay accessing Workday until the update is complete and the system returns to normal operation.

Now in Workday: Streamlined Approvals for Request One-Time Payment

Aug. 17, 2023

In Workday, the Request One-Time Payment business process recently received an update to streamline the approval process. With this update, initiators will no longer need to manually Add Approvers to route the request to the Cost Center Manager (CCM). The process will automatically route to the appropriate CCM based on the Cost Center used in the request.

The Request One-Time Payment Workday Instructional Guide (WIG) was updated to reflect this change.

Recent Form I-9 Documentation Updates

July 27, 2023
Form I-9 documentation recently received updates to better align with guidance and clarify instructions, including the addition of screenshots where necessary.