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As we near performance appraisal season, it’s important to understand how performance review routing differs for employees with multiple jobs.

In This Issue: Important Dates and Deadlines, Mass Extension Submission Window Closing Soon, Start 2024 with These Reporting Resources, ICYMI: askUS ServiceNow Provides a Convenient Service Experience, You asked US! – Answers to Common Questions, ITS Plans Update to VPN Login on January 23, Training Opportunities – Self-Paced or Instructor-Led, askUS Release Notes

In This Issue: Important Dates and Deadlines / Preparing for Spring 2024 / Reminder: End-of-Year Payment Processing Deadlines / askUS ServiceNow Provides a Convenient Service Experience / askUS Training Retires Nonemployee & Contingent Worker ILT / You asked US! – Answers to Common Questions / Training Opportunities – Self-Paced or Instructor-Led / askUS Release Notes

As highlighted in the November 27th askUS Newsletter, on January 25, 2024, askUS Support, including the existing askUS Knowledge Base, will transition to a new experience via ServiceNow.

For 2024, askUS Training is retiring the Nonemployee & Contingent Worker ILT offering. The decision comes due to falling demand for the course after changes limiting the use of Contingent Worker in Workday, which went into effect last spring.

In This Issue: Important Dates and Deadlines / Preparing for Spring 2024 / Mass Processing Reminders for Spring 2024 / End of Year 2023 Payment Processing Deadlines / Updated: askUS Transition to ServiceNow set for late January / You asked US! – Answers to Common Questions / Training Opportunities – Self-Paced or Instructor-Led / askUS Release Notes

On January 25, 2024, askUS Support, including the existing askUS Knowledge Base, will transition to ServiceNow.

In This Issue: Important Dates and Deadlines / Get Started Preparing for Spring 2024 / Recent Signature Desk Request Form Enhancements / New Version of Form I-9 Now in Effect / askUS Transitions to a New ServiceNow Experience in December / You asked US! – Answers to Common Questions / Training Opportunities – Self-Paced or Instructor-Led / Payroll Services Launches New Email Address for Spanish-Speaking Employees / askUS Release Notes

This December, askUS Support, including the existing askUS Knowledge Base, will transition to Service Now. The move will provide campus with new web-based tools for submitting and viewing open requests for assistance. The new askUS Knowledge Base will offer users improved search capabilities and the option to browse articles by category. Look for more communications and details on the transition as we move towards.

Recently, the Signature Desk request forms process received enhancements to improve the campus experience of requesting service.