News Category: news

askUS Transition to ServiceNow set for late January

Nov. 27, 2023

On January 25, 2024, askUS Support, including the existing askUS Knowledge Base, will transition to ServiceNow. The new system will consolidate enterprise support services for UT’s HR/Payroll and Financial systems into a single, convenient location.

Recent Signature Desk Request Form Enhancements

Oct. 20, 2023

Recently, the Signature Desk request forms process received enhancements to improve the campus experience of requesting service.

New Version of Form I-9 goes into effect on October 20

Oct. 18, 2023

On Aug. 1, 2023, U.S. Citizenship and Immigration Services (USCIS) published a revised version of the Form I-9. Workday will receive the new version on October 20, 2023. On this date, all newly initiated Complete Form I-9s will be processed on this new version. Any in-progress Form I-9s started before October 20 must be completed by Friday, October 27.

Getting to Workday with fewer clicks

Sept. 11, 2023

To make it easier for users to get to Workday, we are retiring the Log in to Workday webpage on the Workday@UT website. Login links on the website will now go directly to Workday, removing the necessity to click twice to get to the UT login screen for Workday

Planned Downtime for Workday Fall Update on September 9

Aug. 25, 2023

On Saturday, September 9, 2023, Workday, Inc. will implement their spring update (Workday 2023 R2). During the update, Workday may be unavailable, slow, or unresponsive. Due to these potential issues, we encourage everyone to delay accessing Workday until the update is complete and the system returns to normal operation.

Now in Workday: Streamlined Approvals for Request One-Time Payment

Aug. 17, 2023

In Workday, the Request One-Time Payment business process recently received an update to streamline the approval process. With this update, initiators will no longer need to manually Add Approvers to route the request to the Cost Center Manager (CCM). The process will automatically route to the appropriate CCM based on the Cost Center used in the request.

The Request One-Time Payment Workday Instructional Guide (WIG) was updated to reflect this change.

Recent Form I-9 Documentation Updates

July 27, 2023

Form I-9 documentation recently received updates to better align with guidance and clarify instructions, including the addition of screenshots where necessary.

Recent Enhancements to the Contract Payment Tracker (CPT)

June 21, 2023

The Contract Payment Tracker (CPT) recently passed the two-month mark since its release to campus. With the use of the CPT increasing, we want to bring attention to some of the enhancements now available to CPT users.

Answers to Common UT Market Questions

June 21, 2023

The askUS Support team compiled a list of some of the most common questions we receive from users of UT Market, along with where to find the answers in the askUS Knowledge Base.

MTSS Now Supports Professional Student Job Families

June 14, 2023

The Mass Transaction Submission System (MTSS) now supports Professional Student job families in Workday. The update to MTSS follows the addition of the Professional Student – Academic and Professional Student – Non-Academic job families to Workday in March.