askUS Service Portal Issues
We are actively investigating customer reported errors when attempting to access the askUS Service Portal. Until the issue is resolved, please contact askUS via email askUS@austin.utexas.edu.
More information

Contact askUS Support

You can contact askUS Support by email, phone, or the askUS Service Portal


 


Email

askUS@austin.utexas.edu
Email Hours: 8 a.m. - 5 p.m., M-F

Phone

512-471-8802
Phone Hours: 9 a.m. - 4 p.m., M-F

With the move of askUS Support's ticketing system to Service Now, we have retired the previous webform for submitting requests via your web browser. If you would like to continue submitting requests to askUS Support online, please visit the new askUS Service Portal.